About us

Built to match how nonprofits actually work.

Our mission

Impact that scales.

The three of us came to Merlo from different paths, but we share a common view of what meaningful impact looks like.

Donna has spent her career in public service and working closely with nonprofits, giving her a firsthand understanding of the people, organizations, and communities this work supports. Syed has spent his career building technology and believes the best products are created alongside the people who will actually use them. Tirth has worked across growing businesses and believes that impact, scale, and strong businesses can reinforce one another when they are built with intention.

Those perspectives shape how we are building Merlo. We want to create technology that is genuinely useful to the people doing important work today, while building a company capable of reaching many more organizations over time.

For us, impact can begin with helping one person do their job better, one nonprofit operate more confidently, or one community benefit from a stronger organization. Our shared goal is to build something that can create that kind of value again and again, at scale.

Our team

Our team

Meet the team building Merlo

Meet the team building Merlo

We’re combining nonprofit operating experience, AI product depth, and startup scale to build the compliance platform nonprofits deserves.

We’re combining nonprofit operating experience, AI product depth, and startup scale to build the compliance platform nonprofits deserves.

Donna Hoang

Donna Hoang

Donna Hoang

Nonprofit & Domain Expertise

Donna brings firsthand experience managing grants and contracts across multiple nonprofits, along with a deep understanding of the workflows and challenges Merlo is being built to solve.

Syed Hyder

Syed Hyder

Syed Hyder

Technology & AI

Syed brings experience building AI-driven products across early-stage startups and enterprise environments, laying the technical foundation for Merlo.

Tirth Patel

Tirth Patel

Tirth Patel

Business & Scale

Tirth brings operating experience across fast-growing startups and venture-backed environments, focused on turning Merlo into a scalable and enduring company.

Our values

Our core values

We believe technology can transform how nonprofits operate, but only when it is built and implemented with care, trust, and respect for how organizations work today.

Collaboration

Working together to achieve shared goals and innovation.

Innovation

Continuously evolving to meet challenges and opportunities.

Excellence

Committing to the highest standards in our products.

Ethical AI

Driving a positive impact with ethical implementation of AI.

We're building this with nonprofits that also believe in the same mission.

Drop your email in our waitlist for updates on when we launch. No spam, no sales pitch.

Company

© 2026 Merlo. All rights reserved.

Built in Austin, TX

We're building this with nonprofits that also believe in the same mission.

Drop your email in our waitlist for updates on when we launch. No spam, no sales pitch.

Company

© 2026 Merlo. All rights reserved.

Built in Austin, TX