Privacy policy

Summary

Merlo collects limited personal information through this website, specifically, the information you provide when joining our waitlist or contacting us. We do not sell personal information, do not use cookies, and do not engage in cross-context behavioral advertising. This policy covers this website only. When Merlo's product becomes available, customer data will be governed by a separate agreement.

1. Who we are

This website is operated by Merlo, currently in the process of being incorporated in Delaware as a Public Benefit Corporation ("Merlo," "we," "us," or "our"). For questions about this policy, contact us at privacy@getmerlo.com.

2. Information we collect

Information you provide. When you join our waitlist, submit a contact form, or email us, we collect the information you choose to share, which may include your name, email address, organization, and role.

Information collected automatically. This website is hosted on Framer and uses Framer's built-in analytics service. Framer records aggregate pageview data, approximate country of origin, device type, and referral source. Framer's analytics do not use cookies and do not generate persistent identifiers.

We do not collect payment information, government-issued identifiers, protected health information, or grant or contract documents through this website.

3. How we use your information

We use the information we collect to:

• Respond to inquiries and waitlist submissions

• Send periodic updates about Merlo, where you have expressed interest in receiving them

• Analyze aggregate website traffic to improve this site

• Comply with applicable legal obligations

We do not use your information to make automated decisions about you.

4. How we share your information

We share personal information only with the service providers necessary to operate this website:

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

We may disclose information where required by law, regulation, or legal process, or in connection with a merger, acquisition, or sale of assets, in which case we will provide notice before personal information is transferred.

5. Cookies and tracking

This website does not use cookies. Our analytics service does not track visitors across other websites or create persistent identifiers.

We honor Global Privacy Control (GPC) signals.

6. Data retention

We retain waitlist and contact information until you request its deletion, or for 12 months following your last interaction with us, whichever occurs first.

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Obtain a copy of your information in a portable format

• Opt out of the sale of personal information or targeted advertising (we engage in neither)

• Appeal a decision regarding a privacy request

To exercise any of these rights, email privacy@getmerlo.com. We will respond within 45 days of receiving your request. We will not discriminate against you for exercising your rights.

8. Security

This website is served over encrypted connections (HTTPS). Access to submitted information is restricted to authorized personnel. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

To report a security concern, contact security@getmerlo.com.

9. Children

This website is intended for use by organizations and their representatives. We do not knowingly collect personal information from individuals under the age of 16.

10. Changes to this policy

We may update this policy from time to time. Changes will be reflected by updating the effective date and version above. Material changes will be posted on this page.

11. Contact

Merlo: privacy@getmerlo.com